Got a question about custom baby boxes?
Let’s connect!
Whether you have a question about customized baby gifts, need help finding the perfect swaddle or just want to say hello, we’re all ears. At Hello Duchess, we believe every message matters, and we’re always happy to help however we can. Just fill out the form below, and we’ll get back to you as soon as possible.
Contact form
FAQs
How can I contact Hello Duchess if I have a question or need assistance?
Need a hand? Have a swaddle emergency? We’ve got you.
Email Trixie@shophelloduchess.com or use the contact form and we’ll be in touch within 1–2 business days.
We're real people who really care.
How long does it take for Hello Duchess to respond to inquiries?
1 to 2 business days.
Can I reach customer support by phone?
At this time, we don’t offer phone support—but we’re just an email away! Reach out at trixie@shophelloduchess.com and we’ll get back to you within 1–2 business days.
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